Returns & Exchanges

At ArrtxArt, we want you to be fully satisfied with your creative tools. If you are not happy with your purchase, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all markers, paints, or accessories are included and unused.

• 3.
  Ship the Item

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.